Voice AI Agent.
End-to-end Voice AI System to Automate Support at Scale
The new QuickFi Voice AI system streamlines a high-friction component of the equipment financing workflow: the frontline support and routine call handing – to automate the future of support at scale.
Overview
LIVE ON: 09/12/2025
QuickFi’s Voice AI agents operate as frontline support with a robust knowledge base of over 5,000 hours of support calls to reduce operational load, and improve customer response times. With multilingual capabilities and 24/7/365 availability, QuickFi’s Voice AI agents can automate support at scale.
The Voice AI agents incorporate multiple LLMs that handle customer, vendor, and partner inquiries, while maintaining bank-level standards through evaluation agents and an ability to transfer to human support agents with full context, instantaneously, for a better borrower experience and faster resolution.
Traditionally, the support function required significant Human Resources and investment to maintain high service level qualities. With agentic systems like QuickFi’s Voice AI, support across the entire organization can scale quickly and cost-effectively, without adding headcount.
Voice Agent Framework
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